Changing/adding account owners
You will need to have the OWNER role in order to make changes. If the account owner is no longer with the company, please reach out to our support team at info@teamretro.com for assistance. You may be asked to confirm your identity/role with a few verification questions.
Change or add account owners
- Navigate to the USERS tab as below.
- If the user already exists and you wish to upgrade their role, click on the ACCOUNT ROLE drop-down next to their name and select the OWNER option to make them an account owner.
- Alternatively, you can invite a new user email and set their role as OWNER. This can be achieved by navigating to the USERS tab as above, and clicking on the INVITE USERS button.
- To confirm their email address, type it in the text field provided and click on INVITE USERS once done.
- To set their role, click on the role drop-down and select the OWNER option. Then click on INVITE USERS.
- Once they accept the invitation, they can then take over the management of the account, including removing you as an owner.