TeamRetro Roles and Permissions


TeamRetro manages user permissions and roles at three levels: 

  • Within each account
  • Within each team
  • Within each meeting (retrospective or health check)

This document summarizes what these roles represent and the permissions each have.


Account Roles

TeamRetro defines four roles at the account level - Owner, Administrator, User + Insights (enterprise only) and User. The Owner role is automatically assigned to the user who initially created the account. By default, all additional users added to an account have only the User role.

Owner Administrator

User + Insights

(enterprise-only)

User

(default)

Manage billing, subscription, and transactions YES - - -
Change the account name, subdomain, logo, and branding YES - - -
Delete the account YES - - -
Give another user the Owner role YES - - -
Create and view account-level API keys YES - - -
Set up SCIM provisioning YES - - -
Set allowed email domains and allowed IP ranges YES - - -
Set a custom "Request New Team" message and URL YES - - -
Set up SAML single sign-on and require SSO YES YES - -
Manage AI and feature settings YES YES - -
Manage team policies (team list visibility, transparency) YES YES - -
Turn team API keys and connected apps on or off YES YES - -
Manage roles and permissions settings YES YES - -
Manage account users (view, add, change roles, remove) YES YES - -
Manage all teams (view, create, edit, remove, archive) YES YES - -
View account-wide insights and reports YES YES YES -
View a list of all teams YES YES YES YES (depends on Team Policies)
Be a team member YES YES YES YES

Team API keys are created in each team's settings by Team Admins or Account Administrators, once team API keys are turned on for the account.

Only the Account Owner can:

  • change the account name, subdomain, logo, and branding
  • manage billing, the subscription, and transactions
  • create and view account-level API keys
  • set up SCIM provisioning
  • set allowed email domains
  • set allowed IP ranges
  • set a custom "Request New Team" message and URL
  • delete the account
  • give another user the Owner role

Account Administrators can manage everything else in Account → Settings.


Team Roles

Team Members may be assigned the additional Admin role, granting them privileges to manage membership of the team and create new meetings. Each team must have at least one admin. 


Administrator

Member

(default)

Observer

(enterprise-only)

Invite team members(new users will be added as Account Users) YES - -
View team members YES YES YES
Promote members to admin role YES - -
Remove team members YES - -
Start a retrospective meeting YES - -
Delete finished retrospective meetings YES - -
Participate in any team retrospective or health check YES (as Facilitator) YES (as Participant) YES (as Observer)
Use the AI assistant (trAI) YES YES -
Create, edit, delete team actions YES YES -
Manage team options(name, logo, integrations, etc) YES - -
Delete the team YES - -

Retrospective / Health Check Roles

Retrospective / Health Check Participants may be granted the Facilitator role, giving them tools to drive the meeting activities. Each activity must have at least one Facilitator. By default, only the Team Admin who started the activity has the Facilitator + Participant role.

 

Facilitator

Only

Facilitator + Participant

(default for meeting creator)

Participant

(default for team members)

Guest

(enterprise-only)

Observer

(enterprise-only)

Will be automatically added as team member if invited YES YES YES - -
Invite participants YES YES - -   -
Manage participant roles YES YES - - -
Modify retrospective / health check settings (topics, brainstorm style, group permissions, action permissions, etc) YES YES - - -
Move the retrospective / health check between steps (Brainstorm, Group, Vote, Discuss, etc...) YES YES - - -
Set an activity timer YES YES - - -
Add ideas - YES YES YES -
Edit own ideas - YES YES YES -
Edit others' ideas - - - -   -
Comment on ideas YES YES YES YES -
Vote - YES YES YES -
Add reactions - YES YES YES -
Group / ungroup ideas YES (depends on retro settings) (depends on retro settings) (depends on retro settings) -
Add / edit / remove actions YES (depends on meeting settings) (depends on meeting settings) (depends on meeting settings) -
Answer Check In / Check Out questions - YES YES YES -
Close a retrospective YES YES - -   -
Anonymity (depends on meeting settings) (depends on meeting settings) (depends on meeting settings) (depends on meeting settings) Named

AI assistants

An AI assistant, whether trAI or your own assistant connected over MCP, acts as you and has exactly your permissions. Some actions are also limited to certain meeting steps. See What AI assistants can do at each meeting step.

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