Topic sentiment

When creating your own custom retrospective template, you can now set the sentiment associated with every topic.

Topic sentiment refers to the overall emotional tone or attitude expressed by team members towards a particular topic or subject under discussion. It allows you to identify any areas of improvement, trends, or topics that require any attention.

By default, all custom topics will be assigned a 'None or unknown sentiment' value. You have the option to select the most applicable sentiment to be associated with that topic. For all our existing templates, the topic sentiment has already been defined. However, you do have the option to change it to your liking.

The options you can choose from are:

  • Positive
  • Somewhat Positive
  • Neutral
  • Somewhat Negative
  • Negative

Based on the value you choose, it will influence the insights (reports) metrics that you see on either a team or account level. The sentiment value that you choose can still be changed at a later date and the insights will change accordingly.

Cross Team Insights and Reports are available only on an Enterprise plan.

Common themes

You can discover common themes from both an account or team level by looking at a word cloud of all ideas from all retrospectives. The word clouds exclude stop words and idea comments. They are displayed based on the topic sentiment and the color associated with it. In addition, you can click on a word cloud to download it as an image.

Sentiment trends

You can observe trends from retrospectives over a period of time that are weighted by the number of ideas added to retrospective topics. You can hover over the chart to see a drill down of the last known retrospective for an individual team.

SHOW AVERAGE - displays a curve, based on the average sentiment of all responses.

SHOW BREAKDOWN - displays each sentiment as a proportion of all responses.

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