Archiving teams
Team Archiving is available to Enterprise customers.
Archiving a team will allow you to archive existing teams and data free up team slots for new teams.
How are teams archived?
Teams can be archived at any time. Only Account Owners can archive a team. Your team and its data will be archived and an active team slot will be opened in 21 days.
You can archive teams if:
- You have an active subscription and,
- You are an Account Owner and,
- The number of archived teams does not exceed your plan's paid team limit.
To Archive a team
- Navigate to the TEAMS tab of your account.
- Under the ACTIVE tab, locate and select the team you wish to archive.
- Right-click or use the drop-down menu to select ARCHIVE TEAM.
After 21 days, a team slot will be re-added to your account.
- A new team slot will be added back to your account after 21 days.
Are there any costs associated with archiving teams?
There are no additional costs for archiving or restoring teams.
If the number of archived teams exceeds the total number of teams in your plan, you may have to upgrade your current team plan or delete existing archive teams.
How do I Restore or Delete an Archived team?
- Navigate to the TEAMS tab and click the ARCHIVE tab.
- Select the team you wish to restore or delete.
- Right-click or use the drop-down menu to choose UNARCHIVE or DELETE TEAM.
⚠️ Note: You must have an available active team slot to restore an archived team. If no slots are available, either upgrade your plan or delete an active team.
If an active team slot is available, the restored team will appear under ACTIVE TEAMS.
Can I still view, edit, or use my archive teams?
Archived teams can be viewed but cannot be edited or used.
How long can I archive teams?
Teams can be archived for as long as you have an active subscription.
If your subscription is no longer active, our standard data retention policies will apply.
How many teams can I archive?
You can archive up to the number of teams allowed by your plan. For example:
- If your plan supports 50 active teams, you can also archive up to 50 teams.
To archive more teams, either:
- Delete existing archived teams, or
- Upgrade your plan to add more teams.
What happens to archived team data in the reports?
Archived team data is unavailable for download and will not appear in organizational reports. All associated actions, comments, and meeting data are hidden during the archiving period.
Can I also archive Programs?
Yes, programs can also be archived.