Requesting team access

Account users can request to join an existing team as a member or administrator directly within TeamRetro.  Requests must be accepted or rejected by an existing team administrator.

Requirements:

  • You must have permission to view the list of teams in your TeamRetro account.
  • If you are unable to see the team you wish to join, then please contact your account owner as they may have disabled this ability.

Requesting access

  1. Browse to TEAMS.

  1. Locate the team of interest. Use the drop-down to REQUEST ACCESS with the level of access you would like.

  1. Access requests will be emailed to the Team Admin/s to be accepted or declined. 
  • Pending requests are displayed on your HOME screen. You can choose to CANCEL REQUEST if you no longer need access to a team.

  • Once a Team Admin accepts the request, you will be added to the team. You can then access the team directly from your HOME page or from the TEAMS tab.
  • If the request was rejected, you will receive an email notifying you of this so that you can follow up with your account admin/s. This will include the rejection reason, if provided by the admin.

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