Allowed IP Ranges / Whitelisting

This feature provides additional security for your account by restricting access to your account to a set of allowed IP address ranges, such as your corporate network or VPN.

Getting Started

As an Account Owner, you can configure allowed IP ranges for your account:

1. From your account HOME page, navigate to the SETTINGS —> SECURITY tab.

   

2. In the Allowed IP ranges section, enter your corporate network IP addresses as either:
   • Individual IP addresses – for example: X.X.X.X    
   • CIDR ranges – for example: X.X.X.X/X    
   • By default, the list will include 0.0.0.0/0    , which allows access from all IP addresses. You can narrow this down to specific ranges to restrict access.

3. Click SAVE CHANGES to apply your updated list of allowed IP ranges.
4. Toggle on ENFORCE ALLOWED IP RANGES.

Once enabled, users attempting to access your TeamRetro account from outside the allowed IP ranges will be blocked and shown the following.

Notes

• You can mix individual IPs and CIDR ranges in the same list to cover different offices, data centers, or VPN egress points.
• To prevent you from accidentally locking yourself out, you will not be able to remove an IP range from the list unless another IP range already covers your current IP address.
• The default 0.0.0.0/0     entry is a “allow from anywhere” rule. For a locked-down configuration, replace this with one or more specific corporate or VPN IP ranges.
• This setting applies at the account level, so it affects access for all users attempting to sign in to your TeamRetro account.
• You may wish to coordinate changes with your network or security team to ensure all required office locations and VPN endpoints are included before enforcement is enabled.