Troubleshooting - delayed / missing emails
Whitelisting TeamRetro emails
- How to Whitelist IP addresses in Google Apps https://support.google.com/a/answer/60751
Note: For security TeamRetro will only send emails to mail servers over a secure TLS 1.2+ connection and with a valid mail server certificate covering the email address domain. If you mail server does not support TLS 1.2+, or the certificate does not match the email address domain, messages will not be delivered. You can test your mail server configuration using https://ssl-tools.net/mailservers . If this issue affects you, we recommend raising it with your IT support.